Integrating People, Process and Systems
We work with your teams in facilitated workshops to ensure alignment across teams, build effective business processes and solidify knowledge across your business.
Our Partners:
We solve unique and complex challenges in pharmaceutical, mining, FMCG and direct selling industries.
208
Strategic Workshops
478
SOPs Developed and Implemented
1980
People Trained
32 years of collective
Strategic Facilitations Experienced
Strategnos Approach
CAPE: Collect Information Analyse Plan To the power of n
n - Iterate
This approach prioritises key milestones over detailed plans, focusing on achievable goals in iterative sprints. It emphasises continuous improvement, adapting to new information, and addressing backlog items to maintain momentum.
This approach prioritises key milestones over detailed plans, focusing on achievable goals in iterative sprints. It emphasises continuous improvement, adapting to new information, and addressing backlog items to maintain momentum.
Collect Information
Starting with the end goal in mind. This step involves gathering all relevant data and information about the problem at hand. However, in an agile setting, this may involve more frequent communication with stakeholders and a focus on gathering only the most essential information needed to move forward.
Analyse
This step involves using the information collected in the first step to understand the root causes of the problem and identify potential solutions. A framework for establish a common view of the problems and solutions is establish. This framework becomes the primary reference point going forward keeping all parties on the same page.
Plan
Instead of creating a detailed plan upfront, key milestones are established and the initial "sprint" is planned with achievable deliverables and actions. This keeps the teams focus on the critical value add and allows for initiation of actions sooner than in traditional approaches. Any new opportunities or risks are backlogged.
Execute
In this step, the team begins working on implementing the solution, focusing on delivering a small set of features in each sprint. Regular meetings, called
"stand-ups," are held to track progress and identify any issues that need to be addressed.
"stand-ups," are held to track progress and identify any issues that need to be addressed.
Get your team on the same page and achieve business outcomes through Strategic Alignment and Execution.
Strategic Planning
Business Management System
Learning and Knowledge Management
Change Management
Strategic Planning
Team Effectiveness
Team effectiveness optimizes team dynamics, communication, and performance, enhancing collaboration, resolving conflicts, and boosting skills for an aligned, energized team.
Improved Collaboration
Conflict Resolution
Skill Development
Strategic Planning
Strategic Planning
Strategic planning defines long-term goals and strategies, sets objectives, analyzes environments, and creates actionable plans, resulting in agreed strategic objectives and action plans.
Clear Direction
Informed Decision-Making
Actionable Plans
Business Management System
Create a stronger foundation for growth with our BMS services.
Our BMS services optimize operations by aligning people, processes, and systems through process definition, design, and implementation, using process models, SOPs, job descriptions, and tailored training.
We do this through three core phases:
We do this through three core phases:
Process Framework and Definition
Executional Process Design and Alignment
BMS Implementation and Training
Business Management System
Process Framework and Definition:
We build a solid foundation by creating detailed process models and maps, ensuring clear understanding and improved communication.
Process Model:
A model that describes your organization’s high-level processes
A model that describes your organization’s high-level processes
Process Mapping:
Using the process model, we map each detailed process with cross-functional diagrams to clearly indicate roles and responsibilities for each task.
Using the process model, we map each detailed process with cross-functional diagrams to clearly indicate roles and responsibilities for each task.
Executional Process Design and Alignment:
We develop comprehensive Standard Operating Procedures, Work Instructions, and accurate Job Descriptions that streamline daily operations.
Standard Operating Procedures & Work Instructions:
Using process maps, we create detailed SOPs outlining business rules, principles, and best practices for each process.
Job Descriptions:
We develop comprehensive Standard Operating Procedures, Work Instructions, and accurate Job Descriptions that streamline daily operations.
Business Management System
BMS Implementation and Training:
With tailored employee training via our Online Learning Management System, we promote competence and continuous improvement of SOPs and Work Instructions.
Training Matrix & Execution:
Our Online Learning Management System delivers the appropriate SOPs and Work Instructions for training, short quizzes and collecting feedback for continuous improvement.
Our Online Learning Management System delivers the appropriate SOPs and Work Instructions for training, short quizzes and collecting feedback for continuous improvement.
Business Management System
From BMS to QMS ISO 9001
Quality management procedures ensure continuous improvement and sustainability of a BMS by maintaining and enhancing product, service, and process quality.
These procedures include:
These procedures include:
setting objectives
conducting audits
implementing corrective actions
reducing costs
driving improvement
monitoring customer satisfaction
Learning and Knowledge Management
One Version of the Truth
Our Learning and Knowledge Management service ensures a consistent, accurate, and current information source by centralizing knowledge and standardizing processes.
This fosters trust, reliability, reduces errors, and enhances collaboration among team members.
This fosters trust, reliability, reduces errors, and enhances collaboration among team members.
Learning and Knowledge Management
Self-Service Access Aligned to Roles and Training Matrix
Empower your team with self-service access to role-specific knowledge and learning resources integrated with your training matrix.
This ensures all team members have the necessary tools and information for efficient task performance.
This ensures all team members have the necessary tools and information for efficient task performance.
Improved Efficiency
Enhanced Skill Development
Consistent Performance
Ensure that your team not only accesses the necessary information but also comprehends it thoroughly.
Verification of Understanding:
Our verification of understanding processes include:
assessments
quizzes
practical evaluations
Learning and Knowledge Management
Feedback Loop
Our feedback loop mechanism gathers insights from users about the training materials and processes, allowing for ongoing refinement and enhancement.
This feedback is invaluable in identifying gaps, improving content, and ensuring that the learning experience remains relevant and impactful.
This feedback is invaluable in identifying gaps, improving content, and ensuring that the learning experience remains relevant and impactful.
Change Management
Engage and Understand Current Context
Our Change Management service starts with in-depth engagement to grasp your organization's current context, including practices, culture, and challenges.
This informs a customized change strategy aligned with your specific goals and circumstances.
This informs a customized change strategy aligned with your specific goals and circumstances.
Effective Strategy Development
Increased Stakeholder Buy-in
Minimized Resistance
Change Management
Align Challenges to Future Vision
We help you map out a clear path from where you are now to where you want to be.
By identifying potential obstacles and aligning them with your long-term goals, we ensure that your change initiatives are both strategic and achievable.
By identifying potential obstacles and aligning them with your long-term goals, we ensure that your change initiatives are both strategic and achievable.
Process and Business Rule Updates
Effective change management often requires updating processes and business rules. We assist in revising and optimizing these elements to support your future vision.
Our approach ensures that new processes are seamlessly integrated into your operations, enhancing efficiency and supporting sustainable growth.
Improved Efficiency
Enhanced Adaptability
Consistency and Compliance
Support for Innovation
Facilitated Scalability
Change Management
Communication and Iteration
We establish robust communication channels to keep all stakeholders informed and engaged throughout the change process.
By continuously iterating based on feedback and evolving needs, we ensure that the change initiatives remain relevant and effective.
By continuously iterating based on feedback and evolving needs, we ensure that the change initiatives remain relevant and effective.
Change Management
Empowerment through Training and Understanding
We provide comprehensive training programs designed to equip your employees with the knowledge and skills needed to adapt to new processes and systems.
By fostering a deep understanding of the changes, we empower your team to embrace and champion the transformation, ensuring lasting success.
By fostering a deep understanding of the changes, we empower your team to embrace and champion the transformation, ensuring lasting success.
Strategic Alignment and Execution
Our Clients
